Personalized Meet and Greet: When you arrive at the LAS terminal, the concierge team will be on hand to offer a personalized meet-and-greet service. As a business or first-class passenger, you’ll enjoy priority access to check-in counters and expedited assistance. The concierge will walk you through every step, from bag check to boarding passes, ensuring a smooth start to your travels. You won't need to stand in long lines, and everything will be arranged to save you time.

Assistance Through Security and Immigration: Navigating through security and immigration can often be one of the most stressful parts of air travel. With the "Thai Touch" service, the concierge will assist you through the security checks and immigration procedures, ensuring you’re through the lines swiftly and efficiently. They’ll also help with any documentation you need, like customs forms or any special requests regarding your travel.

Baggage Handling: Once you're checked in, you don’t need to worry about your bags. The concierge will take care of any baggage handling concerns, ensuring your luggage is checked through to your final destination without a hitch. If you have special baggage, such as oversized items, fragile goods, or medical equipment, the concierge will assist in making sure it’s properly taken care of.

Exclusive Lounge Access: If you have access to Bangkok Airways’ Blue Ribbon Club Lounge, the concierge will personally escort you to the lounge. They’ll ensure you have everything you need to relax before your flight, from food and drink recommendations to booking a private area for more personal space if needed. If you're unfamiliar with the lounge or need assistance navigating, the concierge is your go-to guide.